Salon Owners should see their own role, not of one that directly focuses on serving the Salon Client, but firstly to serve the Salon Team. (It's the Salon Team, which focuses on serving the Salon Client, the properly serviced Salon Client is then much more likely to serve the Salon Business with loyalty and then the Salon Business serves its purpose to the Salon Owner) - see http://salon-management-nexus.blogspot.co.uk/2012/03/is-your-salon-built-to-last.html for more on this.
This means for the Owner - its all about the Team. Its about creating a workplace internal structure that rewards better than they are likely to find anywhere else. And no, this doesn't mean just financially. Money will always be a strong motivator out of necessity, but there are plenty more needs a great job will provide, so the best internal workplace policies will include structured rewards for;
Be as creative as there is need to drive any area of the business forward that would benefit from factoring in an affordable and equitable way to cultivate additional buy-in from the team, so the more they put in the more they can share in the returns they are responsible for generating.
We encourage salon owners to take an in depth look at the numbers that make up the internal mechanics of the business, (or we do if for you) so that you can set out your Salon Progress Ladder - see http://salon-management-nexus.blogspot.co.uk/2012/03/whats-best-compensation-model-for.html and also document your own chosen mix of the above Team Perks into your Salon's Team Member Handbook - see http://www.nexusrevolution.co.uk/I-Need/Less-Headache.aspx
This way when you are advertising positions vacate, your potential new team member can be shown in black and white (although we do customise Salon Manuals to your salons branding), exactly what is so attractive about being a member of your team.
This means for the Owner - its all about the Team. Its about creating a workplace internal structure that rewards better than they are likely to find anywhere else. And no, this doesn't mean just financially. Money will always be a strong motivator out of necessity, but there are plenty more needs a great job will provide, so the best internal workplace policies will include structured rewards for;
* A clear career path for promotion advancement
* Recognition for excellence
* Flexibility in rostering or ways to earn bonus time off
* Salon Perks - Service & Retail rates for the Team and or family
* Opportunities for Industry Awards
* Annual Events
* Training and Education
* Team Clubs / Points / Member of Month, Quarter, Year
* Partnership opportunities in existing or additional planned sites
* Long Service benefits
* and off course multiply forms of performance based bonuses and commissions
Be as creative as there is need to drive any area of the business forward that would benefit from factoring in an affordable and equitable way to cultivate additional buy-in from the team, so the more they put in the more they can share in the returns they are responsible for generating.
We encourage salon owners to take an in depth look at the numbers that make up the internal mechanics of the business, (or we do if for you) so that you can set out your Salon Progress Ladder - see http://salon-management-nexus.blogspot.co.uk/2012/03/whats-best-compensation-model-for.html and also document your own chosen mix of the above Team Perks into your Salon's Team Member Handbook - see http://www.nexusrevolution.co.uk/I-Need/Less-Headache.aspx
This way when you are advertising positions vacate, your potential new team member can be shown in black and white (although we do customise Salon Manuals to your salons branding), exactly what is so attractive about being a member of your team.
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